Category Archives: Consumers: General Framework and Priorities

The European Union has set up a specific legal framework to protect consumer interests. To take account of the latest concerns of European citizens, the political priorities in this area were completely overhauled in 2007, with the adoption of a strategy for action and a financing programme costing almost 160 million euros. This framework was also supplemented with guidance material on the internal market.



Consumers Contents

  • Consumers: general framework and priorities: Services of general interest, Actions and strategic programmes
  • Consumer information: Information systems, Misleading advertisements and commercial practices
  • Consumer safety: Consumer health, Product safety, Safety of services, Quality of goods and services
  • Protection of consumers’ economic and legal interests: Consumer representation, Legal redress and the settlement of disputes, eCommerce, Contracts, Transport, Financial services
  • Product labelling and packaging: Labelling of foodstuffs, Food packaging and contents, Non-food product labelling

See also

Activities of the European Union: Consumers
Further information on the European Commission’s website Health and Consumer Protection Directorate-General